- All products that are sold in SPEARPOINT™-STORE and have SPEARPOINT™ tag are covered under warranty from manufacturer. Warranty is lifetime and covers all defects that are due to faults made during production such as: faulty seams, frying edges of webbing and fabric, improperly ended seams, finish that greatly deviates from norm and production defects that directly affect durability.
- All components are covered with 1 year warranty.
- All warranty claims are received and investigated individually. Given all effort, during manufacturing process a significant influence of human factor is always inherited. We do everything to avoid such pitiful faults like badly executed seam lines. If during product life, a defect emerges that can be directly connected to frailty of manufacturer, we’ll uphold our warranty.
- Warranty claim is automatically rejected if claimed defect emerges due to incorrect use of product or sheer stupidity of a user.
In such case, repair is possible, but is to be discussed individually.
- In all cases we ask for a contact through e-mail at: firstname.lastname@example.org.
WARRANTY ON GIVEN CONDITIONS IS GRANTED ONLY FOR PRIMAL PURCHASES.
In case of product’s reselling to third party, rules from operative act (Dz.U. 2014 poz. 827) are used.