Warranty

  1. All products that are sold in SPEARPOINT™-STORE and have SPEARPOINT™ tag are covered under warranty from manufacturer. Warranty is lifetime and covers all defects that are due to faults made during production such as: faulty seams, frying edges of webbing and fabric, improperly ended seams, finish that greatly deviates from norm and production defects that directly affect durability.
  2. All components are covered with 1 year warranty.
  3. All warranty claims are received and investigated individually. Given all effort, during manufacturing process a significant influence of human factor is always inherited. We do everything to avoid such pitiful faults like badly executed seam lines. If during product life, a defect emerges that can be directly connected to frailty of manufacturer, we’ll uphold our warranty.
  4. Warranty claim is automatically rejected if claimed defect emerges due to incorrect use of product or sheer stupidity of a user.
    In such case, repair is possible, but is to be discussed individually.
  5. In all cases we ask for a contact through e-mail at: gwarancja@spearpoint.pl.

WARRANTY ON GIVEN CONDITIONS IS GRANTED ONLY FOR PRIMAL PURCHASES.

In case of product’s reselling to third party, rules from operative act (Dz.U. 2014 poz. 827) are used.